Yes, ACASA SeniorCare is Licensed, Bonded and Insured. This is an important question to consider when selecting the best care for your loved one. Some agencies operate as a “Registry” in which they are not licensed, bonded or insured, and the caregivers they send to your home are independent contractors making accountability difficult and liability falls on the client and family.

ACASA SeniorCare has in home caregivers and a support team available via phone available 24 hours a day 365 days a year. The normal business hours for office staff are Monday through Friday 8am to 4pm so you can rest easy knowing the care team will be here when you need them most.

Unlike other senior care brands that offer a one-size-fits-all approach to senior care, ACASA offers tiers of service catered to meet the needs of the client. All ACASA caregivers are insured and bonded, background screened and trained to the highest standards in the industry. We earn our clients’ trust with continued compassion, care and skill and by fostering their own independence.

Here are some of the ways we help our clients:

• Hospice Care
• Alzheimer’s & Dementia Care
• Companionship and Conversation
• Medication and Appointment Reminders
• Light Housekeeping, & Laundry
• Transport to Appointments or Social Activities
• Bathing, Dressing and Basic Personal Hygiene Assistance
• Incontinence Assistance, Toileting
• Encouragement & Comfort
• Safety Checks
• Errands / Drop Off / Pickup
• Assist with Transfers and Ambulation
• And more

ACASA SeniorCare offers a FREE Initial in-home assessment so we can help evaluate your needs, and make recommendations for care. Our goal is to be a resource to you whether you decide to use our services or not. We believe you and your loved one deserve to be more than just a number. Our goal is to help people, not sell you on services you don’t need. You can count on us to give you our honest professional opinion and care recommendations with the clients best interest at heart.

What ACASA literally means “At Home,” and this is exactly how we make our clients feel when we’re with them. To do this, we recruit only the most talented and compassionate caregivers in the market. Because hiring caregivers is one of the most challenging aspects of running a senior home-care business, we have access to a state-of-the-art software platform that makes it easy to tell which of our caregivers will be a good fit for our clients. This not only creates an ideal environment for your caregivers, but it also makes our clients’ experience that much better.

A lot of home-care companies miss the mark on assigning caregivers to their clients, we connect caregivers to clients based on what our clients enjoy, what the caregivers’ skill sets are and what helps them enjoy their work the most. We can do everything that other companies do: set medication reminders, assist with bathing, and so on, but really our software is a matchmaking platform that allows our caregivers to get a client that is the right match for them.

Being there during those critical moments is important. At ACASA SeniorCare, we offer around-the-clock home care services to keep you or your loved one safe.  Our services can be catered around the needs of our client, allowing us to offer hourly care services within the home from four to 24-hours per day 365 days per year.

ACASA Senior Care is committed to hiring and retaining the best caregivers in the markets we serve. Even in a caregiver shortage, ACASA Senior Care is on a mission to become the preferred brand for caregivers. Above all, our goal is to provide consistent care for our clients. For us to obtain consistency for our clients, we request consistency from our clients for our staff.

Our Hourly Care Program has a 4 hour per shift, 3 day per week minimum

Our PRN Program has a 4 hour per shift minimum, with no weekly minimums.

We also have a Concierge Visit Program for those who qualify with a 3 visit per week minimum. (Program waitlist may apply)

We bill weekly for services delivered in the previous 7-day period. We require an auto draft on file using the client’s choice of ACH or Credit card for payment method. Clients choosing a credit card as method of payment will be subject to the fees associated with the processing of the transaction.
 

Our Hourly Care Program has a deposit of up to 2 weeks of services required, which will be held in the account until the final week of services and applied to the last bill.

ACASA has a unique approach to senior home care in that we have access to software to match the personalities, interests, hobbies and more of our caregivers with those of the clients we’re serving. This creates a uniquely personalized approach to senior home care that ACASA excels in delivering. This gives us an advantage in allowing our caregivers to choose the work they enjoy most. By catering to their needs, our caregivers are elevated to a higher level of care, which ultimately means a far better experience for our clients.

Unlike other senior care companies, we are “Care-Matching” our clients with our staff; not simply filling a shift with any available staff member. This process takes more time, so we ask for 7-14 days for this process to be perfected.

We understand that sometimes care is needed sooner, please reach out to us to discuss your needs and we will do our best to assist you.

At ACASA SeniorCare, we want our services to make sense based upon the needs of our clients. We are not just here to sell you on a service you do not need. At our assessment we collect the information needed to make care recommendations that make sense based upon the needs identified for the client. Our goal is to keep this as cost effective as possible, while maintaining safety within the home. Each admission is reviewed by our nursing team before care recommendations are made. Having nurses, not marketers make care recommendations allows you to rest assured you will get an unbiased professional opinion with only the clients best interests in mind.

Additionally, we know that things can change at any time for better or worse. We believe that the best assessment of what is happening during these changes comes directly from our caregivers and family members keeping our nursing team updated. Our nursing team will re-evaluate the client’s needs on a periodic basis and update the care plan in real time as the changes are needed.

Our agency is licensed by the state, which provides strict guidelines on what qualifications are necessary for us to employ a caregiver. As such we are allowed to employ Home Health Aides, CNAs, Companions, and Homemakers. We believe it is important for prospective clients and families to understand the difference between these roles as some agencies will only be able to provide homemakers, and companions within the home.

Home Health Aides (HHA)/Certified Nursing Assistants (CNA) (Hands on Care)

The performance of personal care activities contained in a written plan/assignment, which may include assist with personal hygiene, ambulation, eating, dressing, shaving, physical transfer, and other duties as assigned.

Companions (Hands off Care)

Provide companionship, accompany patients to appointments, outings or shopping, provide light housekeeping, such as laundry, or prep of a meal, perform casual, cosmetic assistance, such as brushing hair, assisting with makeup, filing nails (no clipping), stabilize the patient while walking by holding patient's arm or hand.