FREQUENTLY ASKED QUESTIONS
HOW LONG HAVE YOU BEEN IN BUSINESS?
ACASA SeniorCare was founded in 2012 to help one family at a time. Founded by Daniel Wong, a former executive in the pharmaceutical industry, and his wife, Inna, a registered nurse, ACASA Senior Care was born of a need to get senior care right. The couple’s experience in becoming the personal caregivers for Daniel’s father and grandfather was heartbreaking, as none of the senior home care brands they researched seemed up to the task. If this was their experience, they knew that millions of other families were in the same boat, and they decided to take action. Eight years later, their company is one of the largest senior care brands in California and beyond.
ARE YOU LICENSED BY THE STATE?
WHAT ARE YOUR HOURS OF OPERATION?
WHAT SERVICES DOES ACASA PROVIDE?
DO YOU CHARGE A FEE FOR THE INITIAL ASSESSMENT
WHAT DOES ACASA MEAN?
WHEN ARE SERVICES AVAILABLE?
DO YOU REQUIRE A MINIMUM NUMBER OF HOURS OR SHIFTS PER WEEK?
HOW ARE SERVICES BILLED?
DO YOU COLLECT A DEPOSIT?
HOW SOON WOULD SERVICES START?
HOW DO YOU DECIDE WHAT SERVICES ARE NEEDED OR NOT OVER TIME?
WHAT ARE THE QUALIFICATIONS OF THE STAFF YOU WILL SEND TO MY HOME?
Frequently Asked Questions